How To Get Agreement: End Conflict with Emotional Intelligence

See on Scoop.itSMARTER Emotions Every Employer Wants

How to use emotional intelligence to “win” any argument — and get solve conflict the easy way! It’s an easy 3-step process to communicate and agree.


Cynthia Kivland‘s insight:

I love step three of this technique- stand next and not across from the other person when resolving a conflict.

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