Righting a Leadership Wrong- SMARTER Emotions Matter

boyatzis-resonant-leadershipAs a leadership and smarter emotions coach, I often work with leaders’ on how to manage “emotional moments of truth”. During a crucial conversation, people often experience the “emotional” flight, fight or flock reflex. The flight reflex turns into silence and/or avoidance, the fight reflex turns into violence, while during the flock response leaders avoid the truth, and flock to other leaders who share their beliefs. Read the entire article!  

 

How do you manage emotions to right a leadership wrong?

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