Inside the Empathetic Organization
Stanford Professor Dev Patnaik has created the term “Open Empathy Organizations” for those that encourage employees to focus on empathy as part of the company mission. Success requires employees at all levels to be genuinely interested in other people, and there must be multiple ways for them to interact.
Open Empathy Organizations also provide ways for employees to buy and use the company’s products and services. Read my full article! Inside the Empathetic Organization