Conflict and Positive Emotions
“When you’re furious, you can’t be curious.”
– John Gottman
As an advocate of positive psychology, I am encouraged by the recent research and emphasis on how positive moods can serve as an antidote to the negative emotions that can arise in conflict.
According to Patricia Viscomi, Associate Director Center for Conflict Dynamics, “managing one’s emotions, a person can improve their chances of using constructive behavioral responses to deal with conflict”.
Before I share techniques to improve “emotional mastery”, let’s explore three common emotional triggers” that may lead to a destructive conflict response.
Read more in this article by Cynthia Kivland ‘Conflict and Positive Emotions.‘