Welcome to Smart2Smarter


In Smart2Smarter, learn to develop the seven SMARTER career skills and build emotional and social connections to bring your humanity into the workplace. Cynthia Kivland shares her wisdom in a practical format giving leaders, employees, students, coaches, EAP counselors or consultants the knowledge, tools and actions needed to thrive – not just survive – in the global workplace.

SMARTER Skills combine the passion of the heart with the intellect of the brain and the reciprocity of relationships. Each chapter includes activities to master the following seven SMARTER career skills:

  • Self: Do your emotions strengthen or derail your personal best?
  • Mastery: Can you master emotions, thoughts and actions to move forward?
  • Attraction: Are you attracting an environment that ignites your own and others’ personal best?
  • Resilience: Are you able to adapt, reinvent and renew during a change or setback?
  • Tolerance: Do you accept, acknowledge and appreciate your own and others’ humanity?
  • Evolve: Do you seek opportunities to innovate, initiate and improve yourself, your company and community?
  • Reciprocity: Are you able to teach and be taught, lead and be lead, receive and give?

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Developing Healthcare Leaders to Lead with Humility, Humanity and Heart

An unyielding passion and intent to broaden and build positive connections that inspire meaningful, reciprocal contributions in work, career and life relationships.

Cynthia is Founder/CEO of The Smart2Smarter Group, a coaching and organizational development firm dedicated to bringing humility, humanity, and heart into the workplace. She is a  Board Member, The EI Leadership Institute, and Leadership Faculty of American College of Healthcare Executives. She believes everyone has an innate need to feel connected and empowered to contribute in a meaningful way, and that SMARTER leaders, communities, and cultures inspire this to happen.  Cynthia offers individual and group coaching services specific to healthcare leaders, physicians and their teams to inspire a growth mindset based on evidence-based emotional intelligence habits and inspirational leadership skills that recognize vulnerability and humility as a strength.

Read the attached flyer to learn more about Cynthia experience and passion,  and how to schedule a 15 -minute free coaching session.   CynthiaBiohealthcare

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Excellent Pay, Now What? Three Things Employees Want More Than Just Money

It’s long been known that people want and expect more from work than money. Whether an organization likes it or not, employees are always taking the proverbial temperature; asking themselves the critical question – how does this organization make them feel?

Does the organization positively add to their experience or is it single-handedly making them long for greener pastures? Whether they have the ability to leave today or are making plans to do so in the near future, there’s a huge chance that the ultimate decision will have less to do with money than one may think.
At all levels of the organization, engagement, motivation, and loyalty to the firm are always center stage. According to a study done by Amabile and Kramer1, out of close to 700 managers interviewed, only 8% understood what motivates employees in their organizations. So besides extrinsic motivations such as salary and benefits, what are the top intrinsic (emotional) motivators and expectations employees have when it comes to the world of work?  Download this white paper  about the three things employees want just as much as money.http://www.surveygizmo.com/s3/3938500/White-Paper


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Positive Focus is Contagious

What’s the problem with problem-solving? For starters, it often creates an endless cycle of canceling out the negative, which typically perpetuates the status quo. This can keep people so busy and preoccupied that they fail to envision and pursue a significantly better alternative. And it can fill attention and conversation with so much negativity that positive experiences and aspirations never see the light of day.

Leaders, and the teams they lead, often study “the” problem and over analyze root causes. Often meetings focus so much on the negative that feels like a convention of the Pessimists Society. How about starting with a different approach- focus on the positive first.

Read this article to find out how to focus on the positive first, that focuses on possibilities than problems.

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Coaching Smart Leaders for Behavior Change

What are proven coaching processes that optimize and reward talents, results and possibilities by shifting from a passive to an active coaching approach- where the client defines the issue, understands the WHY, identifies what can and cannot change, sets the milestones and rewards, and accepts the consequence of little or stalled behavior change.

SMARTER Growth Paradigm Coaching is an opportunity to leverage leadership talent across the generations whether individually or within small group forums, both of which can steer an organization toward a constructive culture.


Read the entire article and share your comments. CoachingforBehaviorChange10.25.17

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