Author's posts

Empathetic Leaders in the Information Age

Empathetic Leaders in the Information Age   I’ve been thinking about my last blog post, Business Case for Empathy that discussed how workplaces need to demonstrate more empathy.  In the work I do coaching leaders and consulting with organizations, I often teach or coach on how to develop an emotionally smart and socially respectful and …

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Business Case for Empathy

The more an organization can understand and empathize with the key motivators of their employees and customers, the more likely that organization will have sustainable success.  ~ Chip Conley, author of Peak: How Great Companies Get Their Mojo from Maslow In an uncertain economy, and in VUCA times, empathy may seem like a “nice to …

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Save $150 – Online Live Certification 2012 Workshops EQ-i® 2.0 & EQ 360®

  Save $150 on last two 2012 EQ-i® 2.0 & EQ 360® Online Live Certifications Smart2Smarter EQ-i training program in cooperation with HPS is Board Certified Coach and pending approval from  National Board for Certified Counselors (NBCC) and  International Coach Federation. Your Instructor(s) The lead instructor is Henry L. (Dick) Thompson, Ph.D., President and CEO of High …

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SMARTER Engaged Workplaces Have a Heart!

Engaged workplaces have a heart, states Cynthia Kivland, President and author, Smart2Smarter, 2011.  Daniel Goleman, author “Working with Emotional Intelligence” (Bantam, 1998), and most recently“, The Brain and Emotional Intelligence: New Insights, 2011 is the leading authority in emotional and social intelligence. His premise is, “sensitivity to emotional states (one’s own and others’) and effective …

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Permanent link to this article: http://smart2smarter.com/smarter-engaged-workplaces-have-a-heart/